Audit: Customer washroom clean and working: water, soap, flush, light, no odour

Crocs Jubilee Hills · CRC-JBH · raised 05 Aug, 18:16 by Suresh Babu · from audit

open

medium · Hygiene, washroom & housekeeping

Suresh Babu holds this ticket

SLA due 08 Aug, 18:16 — BREACHED

Escalated to level 3 — at HQ

Raised automatically from **Monthly store audit — operations & compliance** on 05 Aug 2026. **Section:** Hygiene, washroom & housekeeping **Question:** Customer washroom clean and working: water, soap, flush, light, no odour **Scored:** 1. of 4. **Auditor note:** Washroom working but dirty, no soap, bin overflowing.

Timeline

3 events · comments, hand-offs, status moves and the clock's own escalations

escalationSystem08 Aug, 18:30
SLA breached (due 08 Aug 18:16). Escalated to level 1.
escalationSystem08 Aug, 20:30
SLA breached (due 08 Aug 18:16). Escalated to level 2.
escalationSystem08 Aug, 22:30
SLA breached (due 08 Aug 18:16). Escalated to level 3.

Work this ticket

Writes go through row-level security and the 0010 guards as the signed-in dashboard user (HQ) — a refusal below is the database keeping a promise