Audit: Pest control performed within the contracted interval and the log signed

Adidas Lakeshore Mall · ADS-LKS · raised 05 Aug, 18:16 by Suresh Babu · from audit

open

high · Hygiene, washroom & housekeeping

Vinod Shetty holds this ticket

SLA due 06 Aug, 18:16 — BREACHED

Escalated to level 3 — at HQ

Raised automatically from **Monthly store audit — operations & compliance** on 05 Aug 2026. **Section:** Hygiene, washroom & housekeeping **Question:** Pest control performed within the contracted interval and the log signed **Scored:** 0. of 3. **Auditor note:** No pest-control record produced. Droppings visible behind the back-store racking.

Timeline

3 events · comments, hand-offs, status moves and the clock's own escalations

escalationSystem06 Aug, 18:30
SLA breached (due 06 Aug 18:16). Escalated to level 1.
escalationSystem06 Aug, 19:30
SLA breached (due 06 Aug 18:16). Escalated to level 2.
escalationSystem06 Aug, 21:30
SLA breached (due 06 Aug 18:16). Escalated to level 3.

Work this ticket

Writes go through row-level security and the 0010 guards as the signed-in dashboard user (HQ) — a refusal below is the database keeping a promise