Adidas Lakeshore Mall
Monthly store audit — operations & compliance · ADS-LKS · audited 03 Aug, 20:08 by Suresh Babu
50 of 50 questions scored
20 corrective actions raised
A critical question was scored zero — this audit fails regardless of the total.
1. Store frontage & signage
- 1Shopfront, signage and glazing clean, undamaged and free of posters or stickers1/3
below standard
Shopfront glazing dirty at ground level, two old campaign posters still stuck on.
Photo required — none attached
- 2Signage lighting and every letter of the fascia working after dark2/2
pass
- 3Entrance, steps and shutter clean, unobstructed and free of stray parking0/2
fail
Entrance steps used to stack empty cartons; two-wheelers parked across the doorway.
Photo required — none attached
- 4Window display and mannequins match the current visual-merchandising brief2/2
pass
Photo required — none attached
- 5Store timings board displayed and matching the actual opening hours1/1
pass
- 6Entrance mat, door closer and glass door in working order2/2
pass
2. Billing counter & cash handling
- 1Cash in the drawer tallies with the POS cash figure at the time of audit5/5
passcritical
- 2Opening float and denomination sheet recorded for every day of the last week4/4
pass
Photo required — none attached
- 3Every sale billed through the POS — no estimate slips, no handwritten bills5/5
passcritical
- 4Card batch and UPI settlement reconciled against the Z-report daily3/3
pass
- 5Safe locked, cash above the float banked, keys held only by the manager3/3
pass
Photo required — none attached
- 6Discounts and manual price overrides authorised and logged with a reason2/2
pass
- 7Returns and exchanges backed by the original bill and a customer signature3/3
pass
- 8Petty-cash vouchers supported by bills and countersigned by the manager2/2
pass
3. Stock, display & pricing
- 1Floor fully stocked, size runs complete, no visible gaps on front tables1/3
below standard
Front tables half empty; several size runs broken with stock sitting in the back store.
Photo required — none attached
- 2Price tag on every SKU and matching the system price (spot-check ten items)1/3
below standard
Four of ten spot-checked items had no price tag at all.
- 3Offer and MRP signage current; expired campaign material removed2/2
pass
Photo required — none attached
- 4Last physical stock count done on schedule and the variance report signed3/3
pass
- 5Damaged and unsaleable stock segregated with a write-off record0/3
fail
No damage segregation in place; unsaleable pieces mixed back into the floor stock.
- 6Back store organised, cartons labelled, aisles and rear exit clear0/2
fail
Back store impassable; cartons stacked to the ceiling against the rear shutter.
Photo required — none attached
- 7Goods-inward register matches the delivery challans for the last month2/2
pass
- 8Security tags applied on high-value merchandise as per policy2/2
pass
4. Hygiene, washroom & housekeeping
- 1Sales floor, fixtures and mirrors clean, including the tops of fixtures1/3
below standard
Floor not mopped since the previous evening; mirrors marked.
Photo required — none attached
- 2Customer washroom clean and working: water, soap, flush, light, no odour0/4
fail
Customer washroom out of water, no soap, strong odour. Unusable.
Photo required — none attached
- 3Staff washroom and pantry clean, with drinking water available2/2
pass
- 4Trial rooms clean; mirrors, hooks, curtains and stools intact1/3
below standard
Two trial-room curtains torn, one hook missing, mirrors smeared.
Photo required — none attached
- 5Pest control performed within the contracted interval and the log signed0/3
fail
No pest-control record produced. Droppings visible behind the back-store racking.
- 6Waste segregated and cleared daily; nothing stored against the rear exit2/2
pass
- 7Housekeeping register signed daily for the whole of the last month0/2
fail
Housekeeping register not maintained this month.
Photo required — none attached
5. Staff grooming, attendance & training
- 1All staff on the floor in clean pressed uniform with a name badge1/2
below standard
Two staff without name badges, one in a visibly stained uniform.
Photo required — none attached
- 2Grooming standards met: hair, closed footwear, jewellery as per policy2/2
pass
- 3Attendance record matches the staff physically present at the audit1/3
below standard
Attendance shows five present, four on the floor and no explanation offered.
- 4Duty roster displayed and the shift staffed to plan2/2
pass
- 5Every staff member has completed induction and POSH training0/3
fail
No induction or POSH training records available for any of the current staff.
- 6Ask two staff to explain the current offer and the return policy2/2
pass
- 7Employee records complete: appointment letter, ID proof, wage register2/2
pass
6. Safety, fire & statutory compliance
- 1Fire extinguishers in date, pressure gauge in the green, access clear2/5
critical shortfallcritical
Two of four extinguishers overdue for service; one gauge reading in the red band.
Photo required — none attached
- 2Emergency exit unlocked, unobstructed and clearly signed0/5
failcritical
Emergency exit padlocked from the inside and blocked by stock. Immediate risk to life.
- 3Trade licence, shops & establishments registration and GST certificate displayed and valid3/3
pass
Photo required — none attached
- 4Electrical panel closed, no exposed wiring, no chained extension boards3/3
pass
- 5CCTV recording on every channel with at least 30 days of retention0/3
fail
DVR not recording; two of six cameras offline for an unknown period.
Photo required — none attached
- 6First-aid box present, stocked and within expiry0/2
fail
No first-aid box on the premises.
- 7Fire NOC available and the last fire drill recorded within the year2/2
pass
- 8Emergency contact list and evacuation route displayed where staff can see it2/2
pass
Photo required — none attached
- 9Weighing scale, where used, stamped and within Legal Metrology validity2/2
pass
7. Cold storage & chilled display
- 1Chiller and cold-room temperature within range at the time of audit2/4
below standard
Chiller reading 3 degrees above the upper limit at the time of audit.
Photo required — none attached
- 2Temperature log complete for the last 30 days with no missing entries3/3
pass
- 3No expired or near-expiry stock on chilled display; FIFO followed1/3
below standard
Two chilled lines on display past their best-before date.
- 4Chiller interior clean, gaskets intact, no ice build-up2/2
pass
Photo required — none attached
- 5Backup power covers the chiller and was tested within the last month2/2
pass